Frequently Asked Questions.
Upon placing an order, the designated day of shipment is specified. Subsequently, the order confirmation will reiterate the same delivery timeframe. Hence, it is not feasible for the shipping day displayed on the website during the order to differ from that stated on the order confirmation.
Should the order entail a longer delivery period than initially anticipated, you have the option to cancel either the entire order or a portion thereof. To initiate the cancellation process, kindly reach out to our customer service, and they will facilitate the cancellation on your behalf. The refunded purchase amount will be credited back to your bank account within two working days. Please note that once an order has been dispatched, cancellation is no longer feasible.
The estimated delivery time for your order is expected to be within the range of 6 to 12 days. Please note that delivery times may vary based on factors such as location and shipping method. Rest assured, we are committed to ensuring your order reaches you promptly and securely. If you have any further questions or concerns, feel free to reach out to our customer service team. We appreciate your patience and look forward to delivering your order to you soon.