30-day return request period

You may request a return within 30 days of delivery. Items must be unworn, unwashed, with original tags and packaging.

Non-returnable items

Personalised jerseys, including products printed with a custom name or number, cannot be returned for a change of mind. This does not affect your rights if the item is defective or we made a personalisation error.

How to request a return

Email us before sending anything back. Include your order number, reason for return and photos where relevant. We will provide the approved return instructions and address.

Return shipping

For change-of-mind or incorrect-size returns, return shipping is paid by the customer. If we sent the wrong item or it arrived defective, we will provide an appropriate replacement, refund or shipping solution.

Refund timing

Approved refunds are issued to the original payment method after inspection. Allow 3–10 business days for your bank or payment provider to post the funds.

Order cancellation

Contact us immediately. Orders already in production, personalised or dispatched may not be cancellable.

Questions? Contact info@retrofootballjersey.com. Include your order number when contacting us about an existing order.